Payment Terms

1. Introduction

Thank you for shopping at Acology (acologyinc.com).

These Payment Terms set out the rules for making payments in our online store, including accepted payment methods, settlement currency, transaction security, and procedures for confirming and resolving payment issues.

2. Payment Methods

At Acology, we offer secure and convenient payment methods:

Credit/Debit Card: Visa, Mastercard
Apple Pay: a fast and secure payment method for Apple device users
Google Pay: mobile payments for Android users
Shop Pay

3. Currency and Prices

All transactions in the Acology store are made in Great British Pounds (GBP).
Product prices are gross prices and include VAT.
In the case of payments made with a card issued outside the United Kingdom, the customer's bank may apply its own exchange rate or charge additional fees — Acology is not responsible for these.

4. Secure Payments

The security of your data is our priority.

All transactions are encrypted using SSL (Secure Socket Layer) technology and processed by certified payment operators that meet PCI DSS standards.

Payment card details are not stored or processed directly by Acology.

5. Payment Confirmation

Once your payment has been successfully processed, you will receive an email with your order confirmation and transaction details.
If you do not receive a confirmation within 24 hours, please check your SPAM folder or contact us at support@acologyinc.com.

6. Payment Issues

If there is a problem with processing the payment (e.g., card declined, insufficient funds, or technical error), the order will not be fulfilled until the payment is correctly authorized.

If you have any questions, please contact us at support@acologyinc.com

7. Authorization and Order Processing

Order fulfillment begins after successful payment authorization.
If the transaction is canceled or not authorized, the order is automatically canceled.
Detailed information on fulfillment and delivery can be found in the Shipping Policy.

8. Returns and Payment Cancellations

In the event of a product return or order cancellation, the refund will be made using the same payment method used for the purchase.

Detailed rules for returns and refunds can be found in the Refund Policy.

9. Fraud Protection

To ensure transaction security, Acology uses automated fraud detection systems.

If suspicious activity is detected, we may suspend the order until verification or request additional confirmation of the data.

10. Contact

Company name: 607 MEDIA LTD
Company number: 14276774

Address: 2 Lansdowne Rd, Croydon, London, CR9 2ER, United Kingdom

If you have any questions, please contact us via:

Telephone number: +44 204 577 3941

Email: support@acologyinc.com

Customer Service Hours: 9:00-17:00 (GMT)